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Privacy Policy

Privacy Policy

Citzon built the Citzon app as a Commercial app. This SERVICE is provided by Citzon and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Citzon unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Age, Address, Payment, email, Medical records, Order History, Bookings, Appointments. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third-party service providers used by the app
  • Google Play Services


Use of Personal Information

  •   The information collected through our Platform / Service may be used for the following purposes:

(a) To use Services on the Platform;
(b) To undertake or initiate any transactions on the Platform
(c) For record keeping;
(d) To improve our Services;
(e) To improve your usage of the Platform, to manage Your Account, etc.
(f) To process payments with respect to transactions initiated on the Platform;
(g) Answer your questions and respond to your comments, reviews and provide better Service;
(h) to communicate with you
(i) We may use it for internal purposes;
(j) We may use it for promotion and marketing;
(k) For any other purposes with Your consent
(l) For Anonymized Medical Record Storage and Analysis;
(m) For use of shared medical information to improve the health services
  • From time to time, we may use Your information to customize, develop, improve the Platform according to your interests
  • Comply with our legal obligations, resolve disputes, and enforce our agreements;
  • We identify and use your Device information, IP address to help diagnose problems with our server, and to administer our Platform
  • We shall be entitled to retain Your Personal Information for such duration as may be required for the purposes specified hereunder and shall be used Us only in consonance with this Privacy Policy


Sharing of Personal Information


  • We share your information with third parties and third-party service providers including Merchants or insurance service providers upon receipt of request by you to initiate a transaction to carry out specific service requests and fulfill such service requests.
  • We may also share your information with payment service providers for the purpose of fulfilling Services to you.
  • We may disclose Your personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our Users or the general public.
  • Company may need to disclose Your information, to
    (i) protect and defend the rights or property of the Company, including to enforce Our agreements, policies, and Terms and;
    (ii) protect the personal safety of You, the Company, its members and employees, or any person, in an emergency; and
    (iii) protect Company from incurring any legal liability. In such an event Company shall be under no obligation to specifically inform You or seek Your approval or consent.
  • Any content or personal information that You share or upload on any current or future publicly viewable portion of the Platform (on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by others.
  • If You provide a mobile phone number and/or e-mail address, the Company, or other parties registered on the Platform may call or send you communications in relation to Your use of the Platform or Your any transaction initiated by You on the Platform. We and our affiliates will share/transfer some or all of the collected information (personal or otherwise) with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business, in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding. Should such a transaction occur, that other business entity (or the new combined entity) will be contractually bound to comply with the terms of this Privacy Policy.
  • We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymized information about You and other registered Users, Delivery Partner, Merchants to help advertisers reach the kind of audience they want to target. We may make use of the information We have collected from You to enable Us to comply with our advertisers' wishes by displaying their advertisement to that target audience.


Log Data


We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers


We may employ third-party companies and individuals due to the following reasons:
  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites


This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. You represent and warrant that any and all information, including but not limited to Your Personal Information is absolutely correct and complete in all aspects. You further undertake to immediately update any change or variation of Your Personal Information on the Platform by sending Us a request in writing to support@Citzon.com to rectify or update Your Account. Once you send us an email to Us, you agree to comply with the instructions as may be provided/communicated by Us.

Transparency


Your acknowledgement. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on the Company nor will the Company in any way be responsible to verify any information obtained from You.

Contact Us


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@citzon.com.

4000

Number of Products and Services

95

Number of Stores

6

Number of Categories

1

Number of Cities

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